These Terms of Service govern the rights, obligations, responsibilities, and conditions of use between Zephyros Inc. (the "Company") and users of the Polira AI service (the "Service") operated by the Company.

1. "Service": Collectively refers to the Polira AI service and online products such as websites and mobile applications provided by the Company.
2. "User": Refers to a person who agrees to these Terms and uses the Service.
3. "Company": Refers to Zephyros Inc. and its related subsidiaries or affiliates.
4. "Content": Refers to all materials (text, images, audio, video, etc.) posted or uploaded by users to the Service.
5. "AI-Generated Content": Refers to all outputs generated or provided through the Service.
6. "Account": Refers to the user's account and profile for using the Service.
7. "Service Pass": Refers to the right to use the Service for a specified period according to the plan subscribed by the user. A Service Pass is a time-based usage right, not a quantity-based asset such as credits or points.
8. "Plan": Refers to the service tiers provided by the Company (Free, Starter, Pro, Team, etc.), each with different levels of feature access and usage.
9. "Service Usage Management Policy": Refers to the per-plan usage management standards operated by the Company to provide stable service to all users.

1. The Company posts the contents of these Terms on the Service screen so that users can review them.
2. The Company may amend these Terms to the extent that doing so does not violate applicable laws and regulations.
   • General changes: Posted together with the current Terms at least 14 days before the effective date.
   • Changes that are unfavorable to users or materially significant: Posted at least 30 days before the effective date.
3. If a user does not express an intention to refuse by the effective date of the amended Terms, the user is deemed to have agreed to the amended Terms. If the user does not agree, the user may terminate the service agreement.

The Company may send various notices and notifications to users using the email address or other contact information registered at the time of sign-up. The Company may also notify users through in-service notifications, pop-ups, banners, and similar means. Users are obligated to keep their contact information up to date so that they can receive notifications from the Company.

1. You must be at least 18 years of age to use the Service.
2. Where account registration is required to use the Service, users must provide accurate information. If any information changes, users must update it immediately.
3. Users must not share, transfer, or sell their accounts, and are responsible for all activities that occur under their accounts.

1. The service agreement is concluded when a user agrees to these Terms, submits a registration application, and the Company accepts it.
2. The Company may withhold or refuse acceptance in the following cases: (a) prior loss of membership status, (b) use of another person's identity or a name other than the user's real name, (c) provision of false information, (d) the user is under 18 years of age, (e) insufficient service capacity or technical issues, (f) violation of other applicable laws and regulations.

1. The Company makes its best efforts to provide the Service 24 hours a day, 365 days a year. However, the Company may restrict or suspend all or part of the Service in the following cases: (a) scheduled or emergency maintenance of facilities, (b) disruption due to facility failure or a surge in usage, (c) force majeure events such as natural disasters.
2. In the event of a service interruption, the Company will notify users in advance. Where unavoidable, the Company may notify users after the fact.

1. Subject to the user's full compliance with these Terms, the Company grants a non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service.
2. Intellectual property rights in third-party software and open-source libraries included in the Service belong to their respective rights holders, and users are responsible for complying with the applicable license terms.

1. The Service consists of a free plan and paid plans. For paid services, users must pay the applicable fees before using them.
2. The Company may request additional personal information necessary for payment processing, which users must provide accurately.
3. Subscriptions to recurring billing products renew automatically. Users may cancel their subscription at any time, and cancellation takes effect at the end of the current billing cycle. When upgrading to a higher plan, the prorated difference is charged immediately, and the new plan rate applies from the next billing date.
4. Refund policy: A full refund may be requested if the subscription is cancelled within 7 days of the payment date without having used the Service. In the case of duplicate charges due to system errors, a refund is provided for the duplicate amount. No refunds are provided in any other circumstances.
5. The Company may change service fees and subscription plans, and will notify users in advance of any such changes.
6. This Service is a flat-rate subscription service, not a credit or point top-up model. The subscription fee is the cost of the Service Pass for the applicable period and is not a refundable asset proportional to usage.
7. Tokens (resources) are used internally to provide AI services, but these are an internal unit for service quality management and are not assets allocated to or refundable to users.
8. Per-plan usage is managed in accordance with the Service Usage Management Policy. Details are set out in Article 10.

1. The Company operates a Service Usage Management Policy to provide stable service to all users. Each plan is designed to adequately support typical usage patterns.
2. Each user's service usage is managed on a per-plan basis, and usage status is displayed in the service interface as a percentage (%) gauge.
3. When usage reaches the allowable limit for a plan, service use is restricted until the end of the current billing cycle (a "Usage Limit"). If immediate access is needed, users may upgrade to a higher plan.
4. The Company notifies users of their usage status through in-service alerts at various usage thresholds.
5. The Company may restrict service use without prior notice in the following cases: (a) abnormal usage patterns such as automated bulk requests, (b) use for commercial resale purposes, (c) where service stability or the normal use by other users is impaired.
6. Users may change to a higher plan, in which case only the prorated difference is charged. Plan changes take effect immediately. Plan changes within a billing cycle are limited to once per cycle.
7. Downgrade changes do not take effect immediately; only scheduled changes that take effect at the start of the next billing cycle are permitted. Scheduled changes may be cancelled before the next billing date.

Users must comply with the following when using the Service:

• Comply with these Terms and applicable laws and regulations, and not infringe the rights of the Company or third parties
• Keep provided information accurate and up to date
• Maintain the security of account information and prevent unauthorized use
• Not damage or misuse the Service

The following acts are prohibited when using the Service:

• Using the Service for illegal, unlawful, fraudulent, or harmful activities
• Activities involving hate, harassment, violence, political manipulation, spam, or malware
• Activities that violate applicable laws or regulations
• Using the Service in a manner that could damage it or impair its availability or accessibility
• Posting inappropriate content: explicit material, violent or sexual content, hate speech or discrimination, harassment or bullying, misinformation or impersonation, facilitation of illegal activities, spam or malware, or intellectual property infringement
• Automated data collection activities such as scraping or data mining
• Republishing content generated through the Service without clearly acknowledging its source and context
• Improperly using the Service on behalf of or for the benefit of third parties

The Company reserves the right to remove user content, terminate accounts, or restrict access to the Service in the event of a violation of this Article.

The following applies to AI-Generated Content produced through the Service:

• No Accuracy Guarantee: The Company does not warrant the accuracy, completeness, reliability, or usefulness of AI-Generated Content.
• Verification Responsibility: Users are responsible for verifying AI-Generated Content before use.
• Professional Review Recommended: Expert review and consultation are required for important decisions or sensitive matters such as legal, medical, or financial issues.
• Liability for Use: Users bear full responsibility for all outcomes arising from their use of AI-Generated Content.

1. Users bear full responsibility for all content (information, data, text, software, music, audio, photographs, graphics, video, etc.) posted to the Service.
2. Users must comply with all requirements or restrictions imposed by the respective owners of content that users upload or post.
3. By submitting content to the Service, users grant the Company a non-exclusive, royalty-free, sublicensable license to use, store, host, reproduce, modify, adapt, publish, and distribute such content to the extent reasonably necessary for the provision of the Service.
4. The Company does not exercise control over content posted through the Service and cannot guarantee its accuracy or quality.

1. All service content, features, and technology are the property of the Company or its third-party licensors.
2. Without the Company's prior written consent, copying, storing, publishing, modifying, transmitting, creating derivative works from, distributing, or otherwise using service content is prohibited, except in connection with use of or access to the Service.
3. Intellectual property rights in content posted, uploaded, or provided by users through the Service remain with the users. However, as set forth in Article 14, users grant the Company a non-exclusive right to use such content for the provision of the Service.
4. The Company reserves the right to remove or disable content alleged to infringe the intellectual property rights of others and to terminate the accounts of repeat infringers.
5. Copyright infringement notices may be submitted to support@polira.ai. Notices must include a description of the alleged infringement, the identity of the copyright holder, and the claimant's signature and contact information.

1. Under no circumstances shall the Company, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses, arising from: (a) access to or inability to access or use the Service, (b) the conduct or content of third parties on the Service, (c) content obtained from the Service, (d) unauthorized access, use, or alteration of user transmissions or content.
2. The Company's total liability arising from or related to these Terms or the Service shall not exceed the amount paid by the user to the Company during the preceding 12 months. For users of the free Service, the Company's liability is limited to the minimum extent permitted by applicable law. This limitation does not apply where the Company is liable due to willful misconduct or gross negligence.

Use of the Service is entirely at the user's own risk. Users acknowledge that the Service is provided "as is" and "as available" without warranties of any kind, including warranties of merchantability, fitness for a particular purpose, non-infringement, or course of dealing.

The Company is not liable for:

• Transactions conducted between users or between users and third parties using the Service as an intermediary
• Damages suffered by users or third parties due to temporary service interruptions for facility maintenance (except where caused by the Company's willful misconduct or gross negligence)
• Service restrictions or interruptions due to force majeure events such as natural disasters or national emergencies
• Service disruptions attributable to the user's own fault
• Damage arising from a user disclosing or providing their personal information, account credentials, or password to others
• Service restrictions or delays due to the user's current location or network environment
• Service unavailability or restrictions due to regional blocking
• Service restrictions resulting from the application of usage limits under the Service Usage Management Policy

Termination by User: Users may terminate the service agreement at any time by notifying the Company of their intention to terminate through the service interface. Users must take the necessary steps to complete any pending transactions at least 7 days before notifying the Company of termination.

Service Suspension by Company: Where necessary, the Company may modify or discontinue a specific service (or part thereof), temporarily or permanently, after providing prior notice.

Termination by Company: The Company may terminate the service agreement if any of the following occurs or is confirmed:

• The user has engaged in conduct that infringes the rights, reputation, credit, or legitimate interests of other users or third parties, or that violates applicable laws or public order and morals
• The user has engaged in or attempted conduct that interferes with the smooth operation of the Service
• It is confirmed that grounds for refusal of acceptance under Article 6, Paragraph 2 exist
• The Company otherwise determines, in its reasonable judgment, that it is necessary to refuse to provide the Service

The Company's liability under these Terms is limited by the provisions of this Article. However, these limitations do not apply in the following cases:

• Where applicable laws prohibit such limitation
• Where the Company is liable due to willful misconduct or gross negligence

1. Regional blocking within the Service may apply to specific geographic regions or countries. By using the Service, users agree to the conditions related to regional blocking.
2. Regional blocking conditions include: (a) compliance with legal requirements, (b) restrictions to ensure regulatory compliance or security, (c) the Company's discretion regarding business considerations.
3. Regional blocking may affect feature access, content access, and geographic location identification. The Company may modify its regional blocking policy without prior notice.
4. Users are responsible for using the Service in compliance with all local laws and regulations of their jurisdiction.

The Company protects users' personal information in accordance with its Privacy Policy. Please refer to the Privacy Policy for detailed information on how the Company collects, uses, shares, and otherwise processes users' personal information.

These Terms and your use of the Service are governed by the laws of the Republic of Korea. All claims and disputes arising in connection with these Terms or the Service shall be handled in accordance with the procedures set forth in the Civil Procedure Act of the Republic of Korea.

The Company reserves the right to modify or update its regional blocking policies and restrictions as necessary. Such changes may expand or restrict the Services available to you depending on your location.

The Company's failure to immediately enforce a specific provision of these Terms or to take immediate action in response to a violation does not constitute a waiver of that right. The Company may exercise any such right at any time.

If any provision of these Terms is found to be unenforceable, that provision shall be severable and shall not affect the remaining provisions.

If you have any questions about these Terms, please contact us at support@polira.ai.