Last Updated: February 8, 2026

Article 1 (Purpose)

These Terms of Service (hereinafter referred to as the "Terms") are established to clarify the rights, obligations, and responsibilities between the user utilizing the Polira AI Services (hereinafter referred to as the "Services") operated by Zephyros Inc. (hereinafter referred to as the "Company"), as well as the terms and procedures for use.

Article 2 (Definition of Terms)

The definitions of terms used in these Terms are as follows: 1) "Services": Collectively refers to the Polira AI Services and online products provided by the Company, including websites, mobile applications, and other digital platforms. 2) "User": Refers to any individual who agrees to these Terms and uses the Services. 3) "Company": Refers to Zephyros Inc. and its related subsidiaries or affiliates. 4) "Content": Refers to all materials (text, images, audio, video, and other such media) that Users post or upload to the Services. 5) "AI-Generated Content": Refers to all results and outputs generated or provided through the Services. 6) "Account": Refers to the User's account and profile for using the Services. 7) "Service Pass": Refers to the right to use the Services for a specified period according to the plan subscribed to by the User. The Service Pass is a time-based usage right, not a quantity-based commodity such as credits or points. 8) "Plan": Refers to the service tiers provided by the Company (Free, Starter, Pro, Team, etc.), each of which differs in feature access scope and usage levels. 9) "Service Usage Management Policy": Refers to the usage management standards per plan operated by the Company to provide stable services to all Users.

Article 3 (Publication and Amendment of Terms)

1) The Company shall post the contents of these Terms on the Service screen and ensure Users can review them. 2) The Company may amend these Terms as necessary within the scope of compliance with applicable laws and regulations. When the Company amends the Terms, it shall provide notice as follows: (a) For general changes: Notice shall be provided at least 14 days prior to the effective date, together with the current Terms. (b) For changes that are unfavorable to or materially adverse to Users: Notice shall be provided at least 30 days prior to the effective date. 3) When the Company provides notice of amended Terms, it shall also notify Users that failure to express consent or objection shall be deemed acceptance. If a User does not express objection by the effective date of the amended Terms, the User shall be deemed to have accepted the amended Terms. If a User does not agree to the application of the amended Terms, the User may terminate the service agreement.

Article 4 (User Notifications)

The Company may fulfill various notices and notifications to Users by utilizing the email address or other contact information registered by the User at the time of registration. Additionally, the Company may also notify Users through in-service notifications, pop-ups, banners, and similar methods. Users have an obligation to maintain their contact information in current and up-to-date status at all times to receive notifications from the Company.

Article 5 (Service Access and Account)

1) Users must be at least 18 years of age to use the Services. 2) If account registration is required to use the Services, Users must provide accurate information. If there are any changes to the information provided by the User, the User must notify the Company of such changes and keep the information accurate, complete, and up-to-date at all times. 3) Users shall not share, transfer, or sell their Account and are responsible for all activities on their Account. Users shall not share their Account or Account-related information with others.

Article 6 (Formation of Service Agreement)

1) The service agreement is concluded when a User applies for membership after agreeing to these Terms and the Company accepts such application. 2) The Company shall, in principle, approve the service use application from applicants. However, the Company may withhold or refuse approval in the following cases: (a) If the applicant has previously lost membership status under these Terms (b) If the applicant uses a name that is not their real name or uses another person's name (c) If false information is provided or the information required by the Company is not provided (d) If the applicant is under 18 years of age (e) If there is insufficient service facility capacity or technical or operational issues (f) If the application violates other relevant laws and regulations

Article 7 (Provision of Services)

1) The Company shall make its best efforts to provide the Services 24 hours a day, 365 days a year. However, the Company may restrict or suspend all or part of the Services in the following cases: (a) In case of regular or temporary inspections for maintenance and repair of facilities (b) If there is a disruption to normal service use due to facility failure or a surge in usage (c) In case of force majeure such as natural disasters or national emergencies 2) In the event of service interruption, the Company shall notify Users in advance. However, if there are unavoidable circumstances preventing advance notice, the Company may provide notification afterwards.

Article 8 (User Rights and License)

1) Subject to the User's full compliance with these Terms, the Company grants the User a non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Services. 2) Intellectual property rights to third-party software and open-source libraries included in the Services belong to their respective rights holders, and the Company does not grant these rights to Users. If Users utilize third-party software through the Services, they are responsible for complying with the license terms of such software.

Article 9 (Service Fees and Payment)

1) The Services consist of free plans and paid plans. Users who use paid services shall, in principle, pay the usage fee before using the service. 2) The Company may request additional personal information necessary to process payments, and Users must provide the information requested by the Company accurately. Users are solely responsible for entering their payment information and any consequences arising therefrom. 3) If a User purchases a subscription product with recurring payments, the subscription will automatically renew. Users may cancel their subscription at any time, and the cancellation will take effect at the end of the current billing cycle. When a User upgrades to a higher plan, only the difference between the current plan and the higher plan is charged immediately, and the fee for the upgraded plan will be billed from the next billing date. 4) Refund Policy: If a User cancels their subscription within 7 days from the payment date without using the Services, they may request a full refund of the subscription fee charged for that billing cycle. Additionally, in the case of duplicate payments due to system errors, refunds will be provided for the duplicate charges. In all other cases, refunds are not provided as a general rule. 5) The Company may change service fees and subscription plans. The Company shall notify Users in advance of fee changes, including the timing of implementation. 6) The Services are a flat-rate subscription service and do not operate on a credit or point top-up basis. The subscription fee is a charge for the right to use the Services during the applicable period and is not a consumable commodity that is refunded in proportion to usage. 7) Tokens (resources) are used internally to provide the AI services; however, these are internal units for service quality management and are not commodities allocated to or refundable to Users. 8) Usage per plan is managed in accordance with the Service Usage Management Policy. Details are set forth in Article 10.

Article 10 (Service Usage Management)

1) The Company operates the Service Usage Management Policy to provide stable services to all Users. Each plan is designed to sufficiently support typical usage patterns. 2) Users' service usage is managed per plan, and usage status is displayed in the form of a percentage (%) gauge within the service interface. 3) When usage reaches the allowable limit of a plan, service use is restricted until the end of the current billing cycle (hereinafter "Usage Limit"). Users who need immediate access may upgrade to a higher plan. 4) The Company informs Users of their usage status through in-service notifications according to usage levels. 5) The Company may restrict service use without prior notice in the following cases: (a) When abnormal usage patterns such as automated bulk requests are detected (b) When the Services are used for commercial resale purposes (c) When the stability of the Services or the normal use by other Users is adversely affected 6) Users may upgrade from their current plan to a higher plan, in which case only the difference between the current plan and the higher plan is charged. The plan change takes effect immediately, and the recurring payment amount is automatically updated to reflect the upgraded plan. 7) Plan changes within a billing cycle are limited to one (1) time. 8) Downgrades to a lower plan do not take effect immediately; only scheduled changes that take effect at the beginning of the next billing cycle are available. Scheduled changes may be cancelled before the next billing date.

Article 11 (User Obligations)

Users must comply with the following when using the Services: (a) Comply with these Terms and relevant laws and regulations, and not infringe upon the rights of the Company or third parties (b) Keep the information provided accurate and up-to-date (c) Maintain the security of Account information and prevent unauthorized use (d) Not damage or improperly use the Services

Article 12 (Prohibited Acts)

The following acts are prohibited when using the Services: (a) Using the Services for illegal, unlawful, fraudulent, or harmful activities (b) Activities involving hate, harassment, violence, political manipulation, spam, or malware (c) Activities that violate relevant laws or regulations (d) Using the Services in a manner that could damage the Services or impair their availability and accessibility (e) Posting and promoting inappropriate content: - Explicit material: nudity, sexual acts, or explicit images - Violent or sensational content: violence, gore, or other sensational material - Hate speech and discrimination: hatred based on race, ethnicity, religion, gender, sexual orientation, disability, etc. - Harassment and bullying: threats, disparagement, or harassment against individuals or groups - Misinformation and impersonation: intentional misinformation or fraudulent information - Illegal activities: promoting illegal activities or content that violates laws - Spam and malware: unwanted promotions or harmful software - Intellectual property infringement: acts that infringe upon the intellectual property rights of others (f) Systematic or automated data collection activities, including scraping, data mining, extraction, or harvesting (g) Reposting content generated from the Services without clearly acknowledging the source and context (h) Improperly using the Services on behalf of or for the benefit of third parties The Company reserves the right to remove User Content, terminate Accounts, or restrict access to the Services in case of violation of this Article.

Article 13 (AI-Generated Content)

The following provisions apply to AI-Generated Content created through the Services: (a) No Guarantee of Accuracy: The Company does not guarantee the accuracy, completeness, reliability, or usefulness of AI-Generated Content. (b) Verification Responsibility: Users are responsible for verifying AI-Generated Content before use. (c) Professional Review Recommended: Important decisions or sensitive matters involving legal, medical, financial, or similar issues require professional review and consultation. (d) Responsibility for Use: Users are responsible for all consequences arising from the use of AI-Generated Content.

Article 14 (User Content)

1) Users may upload, submit, store, transmit, or receive content through the Services. Users are solely responsible for all content, including information, data, text, software, music, audio, photos, graphics, videos, etc., that they post on the Services. 2) Users must comply with all requirements or restrictions imposed by the respective owners (original copyright holders or the Users themselves) regarding content uploaded or posted to the Services ("User Content"). 3) By submitting content to the Services, Users grant the Company (and those working with the Company) a non-exclusive, royalty-free, sublicensable license to use, store, host, reproduce, modify, adapt, publish, and distribute such content to the extent reasonably necessary to provide the Services. 4) The Company does not exercise control over content posted through the Services and therefore cannot guarantee its accuracy or quality. The Company is not responsible for any loss or damage arising from the use of content.

Article 15 (Intellectual Property Rights)

1) All service content, features, and technology are the property of the Company or its third-party licensors. 2) Without the Company's prior written consent, the Company prohibits copying, storing, posting, modifying, transmitting, creating derivative works, distributing, or otherwise using service content, except in connection with using or accessing the Services. 3) Intellectual property rights to content posted, uploaded, or provided by Users through the Services shall belong to the Users. However, as specified in Article 14, Users grant the Company non-exclusive usage rights to provide the Services. 4) The Company reserves the right to remove or disable content alleged to infringe on the intellectual property rights of others and to terminate the accounts of repeat infringers. 5) Copyright infringement reports may be submitted to support@polira.ai. Reports must include a description of the infringement, identification of the copyright owner, the applicant's signature, and contact information.

Article 16 (Limitation of Liability)

1) Under no circumstances shall the Company, its directors, employees, partners, agents, suppliers, or affiliates be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, use, goodwill, or other intangible losses arising from: (a) Access to or inability to access or use the Services (b) Acts or content of third parties on the Services (c) Content obtained from the Services (d) Unauthorized access, use, or modification of User transmissions or content 2) The Company's total liability arising from or related to these Terms or the Services shall not exceed the amount paid by the User to the Company during the past 12 months. However, for Users utilizing free services, the Company's liability shall be limited to the minimum extent permitted by applicable law. However, this shall not apply in cases of the Company's intentional misconduct or gross negligence.

Article 17 (Company Disclaimer)

1) Service Provision Disclaimer Use of the Services is entirely at the User's own risk. Users acknowledge that the Services are provided "as is" and "as available" without warranties of any kind, including warranties of merchantability, fitness for a particular purpose, non-infringement, or course of dealing. The Company does not guarantee: (a) That the Services will operate without interruption, be secure, or be available at any particular time or location (b) That errors or defects will be corrected (c) That the Services are free of viruses or other potentially harmful elements (d) That the results of using the Services will meet User requirements 2) Grounds for Company Disclaimer The Company is not responsible in the following cases: ① Transactions conducted through the Services between Users or between Users and third parties ② Damages suffered by Users or third parties due to temporary service interruptions for reasons specified in Article 7 (except in cases of the Company's intentional misconduct or gross negligence) ③ Service restrictions or interruptions due to force majeure such as natural disasters or national emergencies ④ Service usage disruptions due to the User's fault ⑤ Damages arising from the User leaking or providing their personal information, account information, or password to others ⑥ Service restrictions or delays due to the User's current location and network environment ⑦ Service unavailability or restrictions due to regional blocking ⑧ Service usage restrictions resulting from the application of usage limits under the Service Usage Management Policy

Article 18 (Termination of Service Agreement)

User Termination 1) Users may terminate the service agreement at any time by notifying the Company of their intention to terminate through the service interface. However, Users must take necessary measures to complete all transactions at least 7 days prior to notifying their intention to terminate. 2) Users are responsible for any disadvantages arising from expressions of intent made during the period mentioned in the preceding paragraph, and upon termination of the service agreement, the Company may withdraw various benefits additionally provided to the User. 3) If a User wishes to use the Services again after terminating the service agreement by their own will, service reuse is only possible when the Company receives notification of the reuse intention and gives approval. Company Service Termination The Company may, when necessary, modify or discontinue specific services (or parts thereof) temporarily or permanently after providing advance notice. Company Termination 1) The Company may terminate the service agreement if any of the following grounds occur or are confirmed: ① If the User infringes upon the rights, honor, credit, or legitimate interests of other Users or third parties, or engages in conduct that violates relevant laws or public order and morals ② If the User engages in or attempts to engage in conduct that interferes with the smooth operation of services provided by the Company ③ If it is confirmed that grounds for refusal of approval under Article 6, Paragraph 2 exist ④ If the Company reasonably determines that it is necessary to refuse service provision in other cases 2) When the Company terminates an agreement, the Company shall notify the User of its intention to terminate, stating the grounds for termination, in accordance with these Terms. The service agreement terminates at the time the Company notifies the User of its termination intention. 3) Even if the Company terminates the service agreement under this paragraph, these Terms continue to apply regarding the completion of contracts already concluded prior to termination. 4) When the service agreement is terminated in accordance with this paragraph, the Company may withdraw various benefits additionally provided to the User. 5) If the service agreement is terminated in accordance with this paragraph, the Company may refuse approval for the User's reuse application.

Article 19 (Final Statement on Limitation of Liability)

The Company's liability under these Terms is limited by the provisions of this Article. However, these limitations do not apply in the following cases: (a) Where relevant laws stipulate that such limitations are not permitted (b) In cases of the Company's intentional misconduct or gross negligence

Article 20 (Regional Blocking)

1) Scope and Applicability: Regional blocking within the Services may apply to specific geographic regions or countries. Users should be aware of potential regional blocking impacts before accessing the Services, and by using the Services, Users agree to the conditions related to regional blocking. 2) Regional Blocking Conditions: Regional blocking within the Services may be based on one or more of the following conditions: (a) Legal requirements: compliance with relevant laws, regulations, industry standards, or government requirements (b) Regulatory compliance requirements: restrictions to ensure regulatory compliance or security (c) Company discretion: restrictions based on the Company's discretion regarding business considerations 3) Regional blocking may affect feature access, content access, geographic location identification, etc. The Company may modify regional blocking policies without prior notice. 4) Users are responsible for using the Services in compliance with all local laws and regulations of their jurisdiction.

Article 21 (Privacy Protection)

The Company protects Users' personal information in accordance with the Company's Privacy Policy. For detailed information on how the Company collects, uses, shares, and otherwise processes Users' personal information, please refer to the Privacy Policy.

Article 22 (Governing Law and Disputes)

These Terms and Users' use of the Services shall be governed by the laws of the Republic of Korea. All claims and disputes arising from or related to these Terms or the Services shall be handled in accordance with the procedures set forth in the Civil Procedure Act of the Republic of Korea.

Article 23 (Changes to Regional Blocking Policy)

The Company reserves the right to modify or update regional blocking policies and restrictions as necessary. Such changes may expand or restrict the services provided to you based on your location.

Article 24 (No Waiver)

The Company's failure to immediately enforce a particular provision of these Terms or to take immediate action regarding a violation of the Terms does not constitute a waiver of such rights. The Company may exercise such rights at any time.

Article 25 (Severability)

If any particular provision of these Terms is found to be unenforceable, such provision shall be severable and shall not affect the other provisions.

Article 26 (Contact Us)

If you have any questions about these Terms, please contact us at support@polira.ai.